We offer refund / exchange within the first 5 days from the date of your purchase. If 5 days have passed since your purchase, you will not be offered a return, exchange, or refund of any kind. To become eligible for a return or exchange:
Only items found defective or damaged upon delivery are eligible for replacement (based on an exchange request).
You agree that certain categories of products / items are exempted from returns or refunds. These categories will be identified to you at the time of purchase.
For accepted exchange / return requests, once your returned product / item is received and inspected, we will notify you via email about the receipt. After completing our quality check, if your request (return / exchange) is approved, it will be processed according to our policies.